BOSTON, MASSACHUSETTS

Connecting people.
Keeping things moving.

I’m a Project Management graduate student at Northeastern University, bringing hands-on experience in community outreach, event coordination, and customer-facing operations.

Let’s connect Find me on LinkedIn

PROJECT MANAGEMENTMARKETINGBUSINESS DEVELOPMENTOPERATIONS

01 / A LITTLE ABOUT ME

The plan matters.
So do the people.

My background in Business English and my graduate studies in Project Management shape how I approach work: listen carefully, communicate clearly, and stay organized.

From talking with app users to coordinating festival details, I enjoy being close to the people an experience is designed for. I’m interested in opportunities across marketing, business development, and operations.

Explore my experience

02 / EXPERIENCE

Learning by doing.

Hands-on work in outreach, event support, and customer service.

01June 2026 — Present

App Promotion & Event Support

HungryPanda

Supporting local outreach and festival promotions, connecting prospective users with the platform and helping events run smoothly.

Explain app features, answer questions, and encourage prospective users to try the platform.
Communicate with merchants and coordinate venue arrangements for promotional events.
Help resolve unexpected on-site issues and coordinate with relevant contacts.
Collect user feedback and report app issues to support troubleshooting and a better user experience.

02Summer internships · 2022–2024

Intern

Industrial and Commercial Bank of China

Supported branch customer service and day-to-day operations in Jinan, China.

Assisted customers with basic financial services and daily service needs.
Helped verify customer information and supported accurate transaction processing.

03 / PROJECTS

Putting plans into practice.

Community-focused platform work and academic project planning.

01January 2026 — Present

Bilingual Housing Platform

Platform Project · Boston, MA

Built a Chinese-English rental platform for Chinese students in Boston to improve access to housing information and support communication with landlords.

Organized rental listings, prices, locations, and lease terms to help users compare housing options.
Promoted the platform through Chinese student communities on WeChat and RedNote and collected user feedback to inform improvements.

02January — May 2026

Project Luminous

Academic Project · Boston, MA

Supported planning for an energy-efficient lighting initiative by defining project scope, identifying stakeholders, and organizing communication needs.

Contributed to the project charter, work breakdown structure, and risk planning across development, pilot manufacturing, and distribution phases.

04 / WHAT I BRING

A thoughtful approach
to getting things done.

People & communication

Helping people understand what’s available, listening to their feedback, and keeping the right conversations moving.

User outreach
Merchant communication
Customer feedback
Chinese & English

Events & operations

Supporting the details that turn a plan into a smooth experience, from preparation to on-site problem-solving.

Event coordination
Venue arrangements
Customer service
On-site support

Planning & organization

Bringing structure to activities through project scope, stakeholder communication, clear documentation, and risk planning.

Project documentation
Microsoft Project
Excel
Word
PowerPoint

05 / EDUCATION

A foundation
for what’s next.

Northeastern University

M.S. in Project Management

Concentration in Analysis · Expected December 2027Boston, Massachusetts

Shandong Agricultural University

B.A. in Business English

Undergraduate educationChina

EVERY CONNECTION STARTS WITH A CONVERSATION.

Let’s say hello.

I’d love to connect with people working in marketing, business development, operations, and project management.

song.yurun@northeastern.edu Connect on LinkedIn